Last updated: 26 October 2026
1. Provider
These Terms govern the services offered under the name TaxGov by Norgenic SL (CIF B67882019), Av. Jaume I, 95, 1º, 08226 Terrassa (Barcelona), Spain. Contact: Show email.
2. Nature of the service
We provide private assistance with Australian TFN and ABN applications: a guided form, review of your details, submission on your behalf and support. We are not a government body. Applying directly with the ATO or the Australian Business Register is free, and the decision on any application rests exclusively with them.
3. Prices and payment
- Our service fee ranges from 99 to 199 AUD, depending on the service. The final price, including any applicable taxes, is shown before payment.
- There are no government fees for TFN or ABN applications.
- Payment is made online by the methods shown at checkout.
4. Contracting process
- You complete the online form and choose the service.
- You review the summary and price, accept these Terms and pay.
- You receive an email confirming your order and reference number. The contract is concluded in English.
5. Your obligations
- Provide complete, truthful details that match your identity documents.
- Reply to our requests for information within a reasonable time.
- Authorise us to submit the application on your behalf. You remain responsible for the accuracy of your declarations.
6. Our obligations
- Provide the service with professional diligence, according to current official requirements.
- Tell you before submission if we detect that you are not eligible.
- Treat your data confidentially in accordance with our Privacy Policy.
7. Limitations
We do not guarantee approval or processing times, which depend on the Australian Government. Our liability is limited to the service fee paid, except in cases of wilful misconduct or gross negligence or where the law does not allow such a limitation.
8. Withdrawal and refunds
See our Refunds Policy, which forms part of these Terms.
9. Applicable law
These Terms are governed by Spanish law, without prejudice to the mandatory consumer protection rules of your country of residence. Consumers may go to the courts of their place of residence or to the competent consumer authorities.